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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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ron Paradis

September 13, 2024

1  out of  5
rating by ron Paradis
"after 70 years of covergae and never a claim I will be leaving state farm my payments have never came down they always continue to climb and Im tired of it no reason for it"
We responded:
"We always have our doors open for a review of coverage to discuss the costs of coverages. There is always a reason behind the costs, however, if we don't have an opportunity to go over your policies with you, you may feel left in the dark. We would be happy to discuss your insurance and even tried to reach out to you last week. Please give our office a call at 574-772-3600 and we would be happy to go over everything with you. "
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Michelle Sabbia

July 26, 2024

5  out of  5
rating by Michelle Sabbia
"Jeremy was very kind, professional and patient with me as we went through all the coverage plans State Farm has to offer for my needs."
We responded:
"Thank you for reaching out to us about your experience at our Knox location. We are glad that Jeremy upholds our level of professionalism, and we hope to continue that relationship for years to come. "
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Maria Sabbia

July 26, 2024

5  out of  5
rating by Maria Sabbia
"Joel was very helpful and answered all my questions. He made the process of switching over to State Farm easy and seamless. I will be recommending Joel Gesky to all of my friends and family."
We responded:
"Welcome to the State Farm family!!! There is no better compliment than the referral of family and friends. We truly appreciate your kind words and look forward to working with all of you!"
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Robert Johns

July 25, 2024

5  out of  5
rating by Robert Johns
"Joel and his team are outstanding partners in my family’s insurance needs. We had an internal flood and Joel’s team was there for us on all levels. After hours and offering to send his children to help us! I will always stay with Joel because of his personal attention to my needs."
We responded:
"Thank you so much for sharing your claims experience with us. We strive to provide the best service possible during some of the most difficult times for our clients. We truly appreciate your business and look forward to the future!"
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daniela zeilenga

July 25, 2024

5  out of  5
rating by daniela zeilenga
"Jeremy was very helpful and honest by getting me the best coverage I needed, responded in a very timely manner. Would highly recommend!"
We responded:
"Thank you for trusting us with your insurance needs. We take pride in providing the best coverage for the best price. We are glad Jeremy was able to get you set up with policies that met your needs. "
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Tom Strabavy

July 25, 2024

5  out of  5
rating by Tom Strabavy
"Joel and his crew have never done me wrong! Great people and always willing to lend a helping hand!!!"
We responded:
"Thanks, Tom. We try to always help in any way we can to customers and non-customers alike. Our team strives on providing the best customer service possible. "
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Tommy Hamm

July 23, 2024

5  out of  5
rating by Tommy Hamm
"Great, knowledgeable, and helpful staff. If you have any questions, they go above and beyond to answer."
We responded:
"Thank you for your kind words. We strive to provide the service you deserve. If we ever fail to meet your expectations please let us know so that we can make every effort to earn your loyalty. "
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Madison Temple

July 19, 2024

5  out of  5
rating by Madison Temple
"Helpful, answers all questions thoroughly, highly recommend!"
We responded:
"Thank you for your kind words. We appreciate your business. If there is anything we can do to make your experience better, please let us know."
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Doug Maddox

July 19, 2024

1  out of  5
rating by Doug Maddox
"The most Unexcusable unprofessional and rude staff. My wife was trying to arrange cancelation of our policy- just so she could be treated very disrespectfully by Jeremy in the office, then after emailing the incorrect document by him she tried to call the agents office in Illinois she was told by a lady in this office that she was instructed not to speak to my wife. Eventually after I was able to get through what seemed like their screening process- by calling from a friend's phone (as they were not answering calls from my phone), i finally talked to a lady who was helpful and polite. Overall, Not only was this whole experience disgraceful to us as paying customers, but their methods of dealing with this situation were questionable as for legality, considering they were paid for services that we were NOT able to call about and access information, but were told by their own staff they they were instructed to ignore us. This agency is punctual in taking their payments, but when they find out they are losing us as customers this is how they act. This was a very poor reflection of how a business conducts themselves and how they serve the community."
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Julie Maddox

July 18, 2024

1  out of  5
rating by Julie Maddox
"I would love to discuss the absolute rude, and unethical behavior of Jeremy but he won't answer my calls and told his office staff in Illinois to not talk to me even though I pay my monthly high premiums. I contact corporate office on a official complaint, what a disgrace to represent State Farm."
We responded:
"Julie, I am sorry you perceived his behavior as rude and unethical. We take customer service very serious at both our locations in Knox and Bourbonnais. The office in Knox is closed on Thursdays so they were not ignoring your calls. Both my office manager and myself have spoken to your husband this afternoon and have addressed each issue he had. If you would like to speak to me directly I can be reached at 815-937-4545 today or at 574-772-3600 tomorrow. I would be more than willing to help you with anything that is within my ability. "
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Kayla Maddox

July 18, 2024

1  out of  5
rating by Kayla Maddox
"I'm a teenager learning to drive and my mom had this agent on speaker phone I heard the conversation he was VERY rude and disrespectful and I can identify this behavior as a teenager. I will definitely not go through state farm when I get my license and definitely not this agent!!!!"
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Michael Atwood

September 25, 2023

5  out of  5
rating by Michael Atwood
"Went to State Farm office in Knox Indiana, we dealt with Sharon D. She was so helpful and friendly we ended up purchasing cars, motorcycle and home owners insurance with Sharon D. We would highly recommended your office. Thank You Sharon D for all your help."
We responded:
"Thank you so much for allowing us to help you with your car, motorcycle, and home insurance at our Knox office. Sharon D is definitely one of our rockstars; just like our customers! We appreciate your kind words and they go a long way with us. "
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Diannad

August 11, 2023

5  out of  5
rating by Diannad
"Sharon H and Angela are amazing and very patient!! I love coming in and seeing them!!"
We responded:
"We think so too! Thank you so much for visiting our Knox office and letting us know your customer experience. "
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June Kimmel

July 13, 2023

5  out of  5
rating by June Kimmel
"Sharon Danielson is the State Farm secretary you want to review your insurance needs. She is very knowledgeable with quotes, policies, and understands the average families needs to save month on monthly insurance premiums. I highly recommend you call & contact Sharon if you have any questions. You too will be a satisfied customer!"
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John

June 30, 2023

2  out of  5
rating by John
"I called to get quote for jeep and it's been 4 days and he said he will shoot me an email by next day. Still nothing."
We responded:
"I apologize you did not receive the email we sent you the next day. It may have gone into your spam folder. If you do not have it please call my office and we can discuss the contents of the email. Thank you "
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Kyle Dempsey

June 22, 2023

5  out of  5
rating by Kyle Dempsey
"Joel’s office has always been fantastic!"
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Karen Sackett

June 19, 2023

5  out of  5
rating by Karen Sackett
"Sharon, Sharon & Angela are so wonderful! They really answered all my concerns in a positive manner. Just a wonderful agency and so convenient for the small city of Knox Indiana."
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So Lovely

June 12, 2023

5  out of  5
rating by So Lovely
"I was with my insurance company for 16 years, and Angela asked if she could quote my car and auto, thinking there was no way she was going to beat my current carriers rates, but she did!!!! She also talked with me about the importance of life insurance for my self and my son!!! I am very happy I made the switch!!!"
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Karen Barton

June 9, 2023

5  out of  5
rating by Karen Barton
"Joel is amazing. He is always on top of all our insurance needs. Everyone in the office goes above and beyond."