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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Daniel Darda

Daniel Darda

March 19, 2025

5  out of  5
rating by Daniel Darda
"I moved to Washington from Indiana and transferred to a different state farm agent. When I did, the new agent messed up my new information and account. Joel's team helped set it right."
We responded:
"We're so glad we were able to get everything straightened out for you. Welcome to our Indiana family! We are always a phone call away if you need anything. Thank you for the review, Daniel! "
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Theresa Waszczyk

March 19, 2025

5  out of  5
rating by Theresa Waszczyk
"Jerome, answer my question with knowledge and intusiasam. I turn to State Farm with all my insurance needs. Great group of friends and business partners."
We responded:
"We appreciate your business and kind words. We look forward to continuing our commitment to educate everyone about their policies and build lifelong friendships along the way. Thank you again for taking the time out to share your experience with our office. "
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Chris Head

March 18, 2025

5  out of  5
rating by Chris Head
"Jeremy was extremely helpful! He is patient and explains the policies and possible discounts in a way that anyone can completely understand. He helped me figure out the best policy for my current situation, and I know this sounds automated but it absolutely is NOT!! Thank you guys so much for helping me, this review is from my heart! Keep doing what you do."
We responded:
"Thank you so much for reaching out to us! This made our day! We love helping people understand their policies and making sure that it's the coverage YOU want. We truly appreciate your business, and we hope that you will continue to reach out if you need any assistance with insurance. Thanks again!"
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April Torrence

March 18, 2025

5  out of  5
rating by April Torrence
"So far anyone I’ve spoken to has been helpful polite answer my questions. Hopefully, I get his name right Jeremy, on 03/17/2025 between 5pm-6pm yesterday he was very helpful. I called him about possibly changing my auto insurance and he walked me through everything. He explained to me the cost what it would include. You also told me if I had any more question or needed further assistance to just call him back."
We responded:
"Thank you for making it easy for us, April! We appreciate you giving us the opportunity to work with you on your auto insurance needs. Please reach out to us if you ever need anything or have any questions. "
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Christopher Clemons

March 11, 2025

5  out of  5
rating by Christopher Clemons
"Jeremy was really considerate , polite, and answered all my questions thanks again"
We responded:
"Thank you for your kind words and 5 star review. We are very appreciative of your business and glad Jeremy was able to provide you with our Good Neighbor service. "
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Christina Enger

March 3, 2025

5  out of  5
rating by Christina Enger
"Joel works very hard to be there for his customers and that is very appreciated."
We responded:
"Thank you for taking the time to leave us your review. We appreciate your kind words. We strive to provide the best customer experience for all of our clients and look forward to continuing to provide quality insurance and services for many years to come. "
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Rachel Nietfeldt

February 27, 2025

5  out of  5
rating by Rachel Nietfeldt
"I’ve been working with this agency for years and the service is top notch. Everyone is very friendly and willing to go out of their way to answer your questions."
We responded:
"Thank you for trusting us with your insurance needs over the years. We truly appreciate your business and are just a phone call away if you need anything. Thank you for taking time out to leave us a review and sharing your experience. "
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Steven Harrison

February 27, 2025

5  out of  5
rating by Steven Harrison
"They are the best. Rachel has been a good neighbor to my family and I through two accidents and in getting life insurance. Their communication is excellent, the rates are good, and all of the processes are efficient. For home, auto, and life, we highly recommend."
We responded:
"Hi Steven! We appreciate your review. Thank you for trusting us with your insurance needs. We are happy to hear that Rachel extends the Good Neighbor promise to you and your family. We are always a phone call away if you need anything! Thank you for being part of the State Farm family."
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mike lazowski

February 24, 2025

5  out of  5
rating by mike lazowski
"Having multiple policies in Illinois and Indiana i have had the pleasure to work with both of Joel's staff in each of his offices. The customer service and problem solving has been exceptional. I would highly recommend either of his offices for any type of insurance need."
We responded:
"Hi Mike! Thank you for taking time to leave us a review. We are thrilled to hear that you have had an opportunity to work with both locations. We all work together as one to give our clients the best experience possible whether in Illinois or Indiana. Thank you for choosing us and we truly appreciate your business. "
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Benjamin Martin

February 24, 2025

5  out of  5
rating by Benjamin Martin
""I recently switched my home and auto insurance to Joel Gesky, and I couldn’t be happier! They made the process seamless, found me better coverage at a lower rate, and took the time to explain everything clearly. Their professionalism and dedication to finding the best options for me were top-notch. Highly recommend!""
We responded:
"We couldn't be happier to welcome you to the State Farm family. We are always a phone call or office visit away if you ever need anything. Thank you for letting us know your experience with our office. We strive to be the best! "
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Ronald Mashburn

February 17, 2025

5  out of  5
rating by Ronald Mashburn
"Jeremy is very helpful for all needs!"
We responded:
"Thank you for letting us know about your experience with Jeremy. We look forward to assisting you with all of your insurance needs. Thanks again for your feedback. We are always a phone call away if you need anything. "
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Lynn Wallsmith

January 11, 2025

5  out of  5
rating by Lynn Wallsmith
"Rachel & Jeremy were extremely helpful with all of our insurance needs! Started a business policy today while working and on the road! It was so convenient and they helped me through the process every step of the way!"
We responded:
"Thank you for taking the time out to let us know about your experience. We are thrilled that we were able to accommodate your busy schedule and get your business insurance set up for you. "
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ron Paradis

September 13, 2024

1  out of  5
rating by ron Paradis
"after 70 years of covergae and never a claim I will be leaving state farm my payments have never came down they always continue to climb and Im tired of it no reason for it"
We responded:
"We always have our doors open for a review of coverage to discuss the costs of coverages. There is always a reason behind the costs, however, if we don't have an opportunity to go over your policies with you, you may feel left in the dark. We would be happy to discuss your insurance and even tried to reach out to you last week. Please give our office a call at 574-772-3600 and we would be happy to go over everything with you. "
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Michelle Sabbia

July 26, 2024

5  out of  5
rating by Michelle Sabbia
"Jeremy was very kind, professional and patient with me as we went through all the coverage plans State Farm has to offer for my needs."
We responded:
"Thank you for reaching out to us about your experience at our Knox location. We are glad that Jeremy upholds our level of professionalism, and we hope to continue that relationship for years to come. "
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Maria Sabbia

July 26, 2024

5  out of  5
rating by Maria Sabbia
"Joel was very helpful and answered all my questions. He made the process of switching over to State Farm easy and seamless. I will be recommending Joel Gesky to all of my friends and family."
We responded:
"Welcome to the State Farm family!!! There is no better compliment than the referral of family and friends. We truly appreciate your kind words and look forward to working with all of you!"
Profile photo of Robert Johns

Robert Johns

July 25, 2024

5  out of  5
rating by Robert Johns
"Joel and his team are outstanding partners in my family’s insurance needs. We had an internal flood and Joel’s team was there for us on all levels. After hours and offering to send his children to help us! I will always stay with Joel because of his personal attention to my needs."
We responded:
"Thank you so much for sharing your claims experience with us. We strive to provide the best service possible during some of the most difficult times for our clients. We truly appreciate your business and look forward to the future!"
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daniela zeilenga

July 25, 2024

5  out of  5
rating by daniela zeilenga
"Jeremy was very helpful and honest by getting me the best coverage I needed, responded in a very timely manner. Would highly recommend!"
We responded:
"Thank you for trusting us with your insurance needs. We take pride in providing the best coverage for the best price. We are glad Jeremy was able to get you set up with policies that met your needs. "
Profile photo of Tom Strabavy

Tom Strabavy

July 25, 2024

5  out of  5
rating by Tom Strabavy
"Joel and his crew have never done me wrong! Great people and always willing to lend a helping hand!!!"
We responded:
"Thanks, Tom. We try to always help in any way we can to customers and non-customers alike. Our team strives on providing the best customer service possible. "
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Tommy Hamm

July 23, 2024

5  out of  5
rating by Tommy Hamm
"Great, knowledgeable, and helpful staff. If you have any questions, they go above and beyond to answer."
We responded:
"Thank you for your kind words. We strive to provide the service you deserve. If we ever fail to meet your expectations please let us know so that we can make every effort to earn your loyalty. "
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Madison Temple

July 19, 2024

5  out of  5
rating by Madison Temple
"Helpful, answers all questions thoroughly, highly recommend!"
We responded:
"Thank you for your kind words. We appreciate your business. If there is anything we can do to make your experience better, please let us know."
Profile photo of Doug Maddox

Doug Maddox

July 19, 2024

1  out of  5
rating by Doug Maddox
"The most Unexcusable unprofessional and rude staff. My wife was trying to arrange cancelation of our policy- just so she could be treated very disrespectfully by Jeremy in the office, then after emailing the incorrect document by him she tried to call the agents office in Illinois she was told by a lady in this office that she was instructed not to speak to my wife. Eventually after I was able to get through what seemed like their screening process- by calling from a friend's phone (as they were not answering calls from my phone), i finally talked to a lady who was helpful and polite. Overall, Not only was this whole experience disgraceful to us as paying customers, but their methods of dealing with this situation were questionable as for legality, considering they were paid for services that we were NOT able to call about and access information, but were told by their own staff they they were instructed to ignore us. This agency is punctual in taking their payments, but when they find out they are losing us as customers this is how they act. This was a very poor reflection of how a business conducts themselves and how they serve the community."
Profile photo of Julie Maddox

Julie Maddox

July 18, 2024

1  out of  5
rating by Julie Maddox
"I would love to discuss the absolute rude, and unethical behavior of Jeremy but he won't answer my calls and told his office staff in Illinois to not talk to me even though I pay my monthly high premiums. I contact corporate office on a official complaint, what a disgrace to represent State Farm."
We responded:
"Julie, I am sorry you perceived his behavior as rude and unethical. We take customer service very serious at both our locations in Knox and Bourbonnais. The office in Knox is closed on Thursdays so they were not ignoring your calls. Both my office manager and myself have spoken to your husband this afternoon and have addressed each issue he had. If you would like to speak to me directly I can be reached at 815-937-4545 today or at 574-772-3600 tomorrow. I would be more than willing to help you with anything that is within my ability. "
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Kayla Maddox

July 18, 2024

1  out of  5
rating by Kayla Maddox
"I'm a teenager learning to drive and my mom had this agent on speaker phone I heard the conversation he was VERY rude and disrespectful and I can identify this behavior as a teenager. I will definitely not go through state farm when I get my license and definitely not this agent!!!!"
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Michael Atwood

September 25, 2023

5  out of  5
rating by Michael Atwood
"Went to State Farm office in Knox Indiana, we dealt with Sharon D. She was so helpful and friendly we ended up purchasing cars, motorcycle and home owners insurance with Sharon D. We would highly recommended your office. Thank You Sharon D for all your help."
We responded:
"Thank you so much for allowing us to help you with your car, motorcycle, and home insurance at our Knox office. Sharon D is definitely one of our rockstars; just like our customers! We appreciate your kind words and they go a long way with us. "
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Diannad

August 11, 2023

5  out of  5
rating by Diannad
"Sharon H and Angela are amazing and very patient!! I love coming in and seeing them!!"
We responded:
"We think so too! Thank you so much for visiting our Knox office and letting us know your customer experience. "